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Privacy Policy
Lilfran.com respects your privacy. This Privacy Statement informs you of our privacy practices and the choices you can make about the way your information is collected online and how that information is used.
Overview:
Our internet store allows you to buy products and services, receive special discounts, fill out our surveys, and receive newsletters, e-mails or other promotional information from us. We use the information that we collect about you to fulfill your product and service expectations and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This policy may change from time to time, so please check back periodically.
This Privacy Policy will explain the following regarding the use of our site:
• Our commitment to your privacy
• How we handle the information we collect
• With whom we share your information
• The way we collect information and how we use it.
• Our commitment to data security
• Our commitment to children's privacy
• How to access or correct your information
• How to contact us
Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
How we handle the information we collect:
This notice applies to all information collected or submitted on lilfran.com website, on some pages, you can order products, make request, and register to receive materials. The type of personal information collected at these pages might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information and product details. With this information, lilfran.com can fill your orders and better provide you with personalized services.
On some pages, you can submit information about other people. For example if you order a product online and want it sent directly to the recipient you will need to enter the recipient’s address. In this circumstance, the type of personal information may include the recipient's name, mailing address, e-mail address and phone number.
With whom we share your information:
The information collected by lilfran.com is used for the processing of your orders, to keep you informed about your order status, for statistical purposes, for improving our site performance, and to notify you of new products or special offers from lilfran.com. We will disclose your Personally Identifiable information in order to charge your credit card, fill your order, provide customer service and deliver promotional e-mails to you. For example, we must release your credit card information to the card-issuing bank to confirm payment, and release your address and telephone information to the delivery service to deliver the products that you have ordered.
Ordering:
When you order from us, we collect personally identifiable information you, if you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selection, credit card or other payment information, order number, referring URL, IP address, page you bought from and password. We collect this, and other information, as disclosure in this policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
We do not sell, trade or rent your Personally Identifiable Information to others without your consent. We may provide Non-Personally Identifiable Information about our customer sales, traffic patterns, and related site information to third parties, but these statistics do not include any personally identifiable information. We may release site account information when we believe that such release is reasonably necessary to apply our Terms and Conditions or to protect the rights, property, and safety of lilfran.com users and others.
Online Survey:
In order to improve our services to you we ask some of our customers to voluntarily complete surveys, which maybe collected by an independent third party. Individual survey answers are confidential, although Non Personally Identifiable Information is collected and disclosed to third parties. If you do not which to participate in a survey simply decline to participate when asked.
Newsletters And Promotional E-mails:
We offer free newsletters, and promotional e-mails as a service to our customers. We send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at optout@lilfran.com.
Our commitment to data security:
In order to serve you efficiently, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions, they receive the information needed to verify and authorized your credit card or other payment information and to process and ship your order. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safe guard and secure the information we collect.
Our commitment to children's privacy:
Protecting the privacy of the very young is important to us. You must be 18 years old to have our permission to use our site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a parent or guardian of a minor under 18 years of age and believe that they have disclosed Personally Identifiable Information to us, please contact us, please contact us at privacy@lilfran.com so that we may delete the minors information.
How to access or correct your information:
You can access all your personally identifiable information that we collect online during the online ordering process, you can view, change, or delete information that you have submitted. You may change any of your personal information in your account at any time. We encourage you to promptly update your personal information if it changes, you may ask to have your information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
How to contact us:
Should you have other questions or concerns about this privacy policy, please contact us at (347) 365-9398 or send us an e-mail at info@lilfran.com.
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